Last Updated: January 2024
This Refund Policy outlines the terms and conditions regarding refunds for products or services purchased on our Website.
- Eligibility for Refunds
- We will provide a refund if the product or service you have purchased is defective or does not meet the specifications described on our Website.
- Refunds may not be provided for products or services that have been customized or personalized, as they cannot be resold.
- Requesting a Refund
To request a refund, please contact our customer support team at contact@empirerxdistributors.com within [number of days] days from the date of purchase. Provide your order number and a detailed explanation of the issue.
- Refund Process
- We will review your refund request and, if eligible, process the refund within [number of days] days from the date of approval.
- Refunds will be issued using the same payment method used for the original purchase, unless otherwise agreed upon.
- Contact Us
If you have any questions or concerns about our Privacy Policy or Refund Policy, please contact us